It’s all about the customer experience, so create one that’s worth talking about and make your business stand out.
Blog Archives
We don’t eat in restaurants just because we’re hungry
Tagged with: Client Satisfaction, customer experience, Customer Satisfaction, Customer Service
Posted in Blog, Sales Customer Service
Posted in Blog, Sales Customer Service
2 Approaches To Lifting Client Satisfaction Levels
This formula shows how people calculate their satisfaction with what you’ve done for them. Satisfaction = Reality – Expectation Obvious, I know, but all too often forgotten. So here are two ways to lift your clients satisfaction levels . Make whatever…
Tagged with: Client Satisfaction, Customer Satisfaction
Posted in Blog, Sales Customer Service, Sales Relationships
Posted in Blog, Sales Customer Service, Sales Relationships
How To Become A Trusted Advisor; Easy If You Have The Backbone
So you’d like to become a trusted advisor to your clients eh? Who wouldn’t but could you do this? When I first went into sales it was with a Midlands based IT recruitment company. I knew nothing about sales and…
What’s In A Name?
I love hotels. When you visit a hotel you can tell so much about the way it is run, what is important to them and whether you will be looked after almost as soon as you walk through the front…
Tagged with: Customer Satisfaction, Customer Service, Sales Consistency
Posted in Blog, Sales Customer Service
Posted in Blog, Sales Customer Service