Blog Archives

We don’t eat in restaurants just because we’re hungry

It’s all about the customer experience, so create one that’s worth talking about and make your business stand out.

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Posted in Blog, Sales Customer Service

2 Approaches To Lifting Client Satisfaction Levels

This formula shows how people calculate their satisfaction with what you’ve done for them. Satisfaction = Reality – Expectation Obvious, I know, but all too often forgotten. So here are two ways to lift your clients satisfaction levels . Make whatever

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Posted in Blog, Sales Customer Service, Sales Relationships

Why being great isn’t an option

Actually these days being great at what you do isn’t an option in the same way that a steering wheel isn’t an option on a car; its sort of essential to make the car work properly. The problem is that

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Posted in 2 Prospecting, Blog, Differentiation In the Sales Process, Personal Brand
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