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How to seriously p1$$ off your clients

I sat down to write a blog about pitching this morning and then remembered I had to book my car in for repair. An hour later I’d abandoned the attempt and decided to write this blog instead because I’m seriously

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Posted in Blog, Sales Customer Service, Sales Relationships

An Angry Client Is Also An Opportunity – Don’t Waste It!

My first sales mentor used to rub his hands together in glee when we had a problem with one of our clients. “Any fool can do it when it’s going well but only a real star can do it when it’s

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Posted in 5 Client Management, Blog, Differentiation In the Sales Process, Personal Brand, Sales Customer Service, Sales Relationships
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