In last week’s blog I proved that using email to communicate with a client or prospect was likely to slow down the sales process and hamper relationship building. I suggested instead that you should pick up the phone – read it here if you missed it.
Somebody made a comment to the effect that doing that was fine but getting through to the decision maker can be difficult (which it can).
So here they are 3 simple strategies you can use to increase your odds of reaching your decision maker on the telephone whilst avoiding Gatekeepers and the dreaded VoiceMail.
Of course, if you want to know how to deal with Gatekeepers you might like to watch this short video.
If you do reach their VoiceMail here’s how you can increase your chances of getting a call-back. Watch here.
These three posts combined will enable you to master the telephone as the business tool that it once was, with great effect!
love the out of hours strategy, its worked in the past for me but never thought much of it until i watched this!
Thanks for the comment Lewis. The trick is knowing early or late but if in doubt go for early.
Great video Mike… Our of hours usually works for me
Thanks for the comment Carl. It’s nice to see other people being successful from such a simple little tactic.
Hi Mike – the out of hours advice is so true, even when you’ve got the business! I very rarely speak to any of my clients during business hours. Between 8am and 8.30am seems to work for them.
It’s brilliant isn’t it? I just ask when the best time to contact them is, early or late; they tell me and I call them then. Simples! Thanks for the comment BTW
Hi Mike, thank you for the tips I am going to put them in to practice today! Also this was a useful ‘top up’ following the course we did with you.
I’m glad to hear it Nicola – let me know how you get on. Thanks for the comment too.