This might sound like heresy but deep down you know it’s true. What do you do if the biggest tree in the orchard stops bearing fruit? You try everything to make it start again but nothing works. Worse still,…
This might sound like heresy but deep down you know it’s true. What do you do if the biggest tree in the orchard stops bearing fruit? You try everything to make it start again but nothing works. Worse still,…
Just a quick reminder of how much a small act of thoughtlessness can cost you BIG BUCKS!
7 ways to make your clients more sticky so that they buy more and stay longer.
Too many people send an email instead of picking up the phone. Here are 10 reasons why this is an epic fail.
67% of clients swap suppliers for the same reason and it’s probably not what you think. Find out here.
So you’d like to become a trusted advisor to your clients eh? Who wouldn’t but could you do this? When I first went into sales it was with a Midlands based IT recruitment company. I knew nothing about sales and…
Recently my daughter and her friends had a weekend break in Amsterdam to celebrate the birthday of one of the group. They stayed at a small hotel off the beaten track which had been booked at random from the internet…
I like my business development to be like my food: simple but tasty. Let’s see if this little lot tickles your BD taste buds like it does mine. 1. Always do what’s best for the client. Short term gain, long…
I thought I had a handle on good client service, after all I’m Mr Mike “set yourself apart by what you do” Ames. Well I had a recent experience at the Raffles Hotel in Singapore that made me think again.…
I’ve mentioned Mike Sparkes in this blog before. He was my first sales boss, my business partner, my mentor and my friend and he taught me pretty much all I needed to know to get started in sales. Well this…